1. Who We Are
This website provides information about the La Dioma property and allows visitors to send enquiries or booking requests.
We are the data controller for information you submit through this site.
2. Information We Collect
We only collect personal data that you choose to provide, such as:
- Your name
- Your email address
- Your phone number
- Any message you include in the enquiry form
No analytics tools or tracking technologies are used on this website.
We do not use cookies other than those strictly required for basic website operation (if any).
3. How We Use Your Data
We use the information you provide to:
- Respond to your enquiry
- Communicate with you about availability, pricing or booking arrangements
- Provide customer service related to the property
We do not use your information for marketing unless you ask us to.
4. Legal Basis
We process your personal data because:
- You contacted us and we need to respond (legitimate interests)
- You requested information relating to a potential booking (contractual basis)
5. How Long We Keep Your Data
We keep your information only for as long as reasonably necessary to:
- respond to your enquiry, and
- manage any related communication or booking arrangements.
After this, it is deleted securely.
6. Sharing Your Data
We only share your data if necessary—for example:
- with property management partners involved in arranging your stay, if applicable
- where legally required (such as by a court or authority)
We do not sell your data.
We do not share your data for advertising or marketing.
7. Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to certain uses
- Request a copy of your data
To exercise these rights, please contact us using the email address provided on the website.
8. Security
We take reasonable steps to keep your information secure and prevent unauthorised access.
9. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the information on the Contact page.